Privacy Policy
How Nakaja Handles Your Data
When you contact Nakaja Bikes, we use your details to answer clearly, confirm motorcycle availability, support financing conversations, and help you plan a showroom visit.
Last updated: May 19, 2026
Information We Collect
We may collect your name, phone number, motorcycle model interest, message details, callback request, financing interest, and any information you send through the website, WhatsApp, Messenger, phone, email, or showroom visit.
When you use Messenger or WhatsApp, Meta may send us channel identifiers, message content, delivery metadata, and related conversation details needed to respond and keep a basic chat record.
How We Use It
- Respond to your motorcycle, financing, service, or showroom inquiry.
- Confirm model availability, price guidance, deposits, and next steps.
- Route your request to Nakaja sales or support staff.
- Maintain lead and chat records for follow-up, service quality, and fraud prevention.
- Improve website forms, contact flows, and rider support.
Who We Share It With
We use trusted service providers to run the website and contact flows, including Cloudflare, Supabase, Meta, and other tools needed for hosting, form handling, messaging, security, and analytics.
If you ask about financing, we may share relevant inquiry details with financing partners so they can explain eligibility, deposit, repayment, and approval requirements. Financing approval remains subject to partner terms.
Retention And Security
We keep inquiry and chat records only as long as needed for follow-up, support, operations, legal, security, or accounting reasons. We limit access to people and systems that need the data to serve you.
Your Choices
You can ask us to access, correct, or delete your inquiry data. Use the data deletion page, email info@nakajabikes.co.ke, or contact Nakaja on 0729 595 077.